SentinelOne said Thursday that an outage had affected consoles for enterprise customers across the world.
The Mountain View, Calif.-based cybersecurity vendor said in a blog post that there was no reason to believe the incident was the result of a cyberattack.
Customer endpoints were not affected, SentinelOne said, but the company’s managed-response services did not have visibility during the outage.
The incident also delayed the company’s threat data reporting.
SentinelOne apologized for the outage and provided updates to customers through a support portal.
In a post at 3:41 p.m. EDT, the company said it had restored access to consoles and was working to make sure all services were operational.
A spokesperson said the company will post an updated review of the outage in the near future